Frequently Asked Questions

What services do you offer?

We offer a wide range of cleaning services including, end of tenancy cleaning (also known as end of lease or move-out cleaning), deep cleaning, regular home cleaning, commercial cleaning, and more. Our services are tailored to fit your specific needs.

Do you provide your own cleaning supplies and equipment for End of Tenancy or Deep Cleaning?

Yes, we bring our own cleaning supplies and equipment to all End of Tenancy and Deep Cleaning services, to ensure a thorough and efficient cleaning experience. 

What is the Zero-Fault Guarantee?

Customer satisfaction is our top priority and we stand behind the quality of our work. Our Zero-Fault Guarantee means: we guarantee you will pass your moving-out cleaning inspection. Should the Régie or yourself were not entirely satisfied with our service, we will go back and work to make it right at no additional cost to you.

What if something is damaged, are your cleaners insured?

Yes, we have comprehensive coverage against any unforeseen incidents or damages. All of our cleaners are highly trained professionals, but should there be any damages during the cleaning, you can rest assured that WhiteRoomLiga will cover the costs associated with such. 

How much do your cleaning services cost?

Our pricing depends on several factors such as the size of the space, its condition, and any additional services requested. We offer competitive pricing and can provide you with a customised quote based on your individual needs.

How do I schedule a cleaning appointment?

Scheduling an appointment with us is easy. You can either,

- Send a text via WhatsApp
- Fill out our online contact form
- Send an email
- Call us

With your preferred date, time and requirements. We will do our best to accommodate your schedule and confirm the appointment promptly.

Do I need to be present during the cleaning?

For regular cleaning, it is not necessary for you to be present, but you're welcome to be if you prefer. Many of our clients provide us with access to their homes or businesses and trust us to complete the works to their satisfaction.
For deep cleaning services, we suggest that the client is not at home. That way we can work around all the key areas without disturbing your day.
For the end of tenancy cleaning, all we need is the keys and an empty apartment. We contact you one (1) hour before we are finished so that you can meet us and review the spaces.

Is there a minimum amount of hours a cleaning service can be contracted?

Yes, we operate on a 2-hour minimum for any cleaning services. 

Do you provide services outside of Geneva?

Yes, we provide cleaning services in key areas of Vaud, such as Nyon, Lausanne and Montreux. Talk to us to discuss exact location and requirements, so we can provide you with a tailored quote.